Code of Conduct

At Historic Richmond Town, we are dedicated to providing an excellent experience for our visitors in an environment  where visitors can explore the complexities of history in a respectful and safe manner. Visitors and staff are expected to behave appropriately, respect the rights and beliefs of others, and treat others with courtesy and consideration.  We do not tolerate racist, sexist, or inappropriate comments; or harassment from our guests or employees. Violators of this code of conduct policy will be asked to leave the site.

Historic Richmond Town reserves the right to refuse admission, revoke membership, or eject any person whose conduct is deemed by the management to be disorderly or fails to comply with the terms of our code of conduct. Guests who do not act responsibly may be asked to leave. If they refuse to leave the property, they may be referred to law enforcement and prosecuted for criminal trespass.

Safety and Security

To ensure the safety of our visitors and staff, all guests must enter through the Third County Courthouse & Visitor Center unless otherwise directed by management. All guests must present hand stamps they will receive upon paying for tickets at our Visitor Center, or present ticket confirmation emails on their mobile device. Children under the age of 16 are required to tour with the adult(s) they arrived with at all times.

While visiting Historic Richmond Town, the following activities will not be allowed:

Private Gatherings

Certain restrictions apply to private gatherings on site such as birthday parties and picnics. Visit our website for more information: www.historicrichmondtown.org/private-events.

Touching of Costumes or Interpreters

Please do not touch, grab, or come into physical contact with historical interpreters or their clothing without expressed permission from the interpreter. 

Service Animal Policy

Pets must be leashed at all times and are not permitted in any building. Exceptions will be made for service animals only.

Accessible Parking

Parking is FREE and plentiful. Designated accessible parking spaces are located in the main parking lot at 441 Clarke Ave, directly outside the entrance to the Visitor Center (the 3rd County Courthouse)

First Aid Location

First aid kits are located at the Third County Courthouse & Visitor Center.

Food & Drink

Eating and drinking are not permitted in any historic buildings. For a casual breakfast, lunch, or dinner, visit the Main Street Cafe (open seven days a week), and Egger's Ice Cream (open seasonally), for your enjoyment.

Historic Site & Building Guidelines

The preservation of the historic buildings requires a limit on the number of visitors at one time. Please be patient if a brief wait is necessary.  Please do not touch the wallpaper and furnishings, which may be irreplaceable.  The floors of many of the restored buildings are original and at least 150 years old. Please respect them. The site includes paved and unpaved roads, and uneven terrain that lead to the various public spaces, including restored historic buildings. Plan accordingly and wear comfortable shoes.

Native Plants 

Help us preserve our gardens for future generations to enjoy by not picking the plants and fruit.

Strollers

Due to hazards posed by narrow doorways in emergency situations please leave non-essential strollers outside of the historic buildings.

Lost & Found

Historic Richmond Town is not responsible for lost or stolen personal items. Please return any found items to the Third County Courthouse & Visitor Center to inquire about any items that may be lost.

Restrooms

Restrooms are located in the lower level of the Museum and in the Third County Courthouse & Visitor Center.

Photography

You are welcome to take photographs of the buildings and grounds for your personal use.  Commercial photographers and filmmakers must obtain a permit. Please be advised that by entering the site, you irrecoverably consent to be photographed or videotaped by an authorized Historic Richmond Town staffer. You also irrevocably consent that any recorded images and audio may be reproduced in any and all media devised for promotional, advertising, educational, archival, or any other purposes in association with Historic Richmond Town.

Weather & Emergency Closures

When inclement weather occurs, we encourage guests to explore the Historical Museum and Visitor Center, both of which are indoors. In the case of a government-mandated quarantine or a severe weather emergency  visitors will be notified by staff and will receive a partial or full refund for any purchased tickets.